.v5-support-chat-page {
  min-height: 0;
  width: 100%;
  margin: 0 auto;
  padding: 0 0 1rem;
  background: var(--v5-bg);
  color: var(--v5-text);
}
.v5-support-chat-container { max-width: 960px; }
.v5-support-chat-card {
  padding: clamp(1.15rem, 3.5vw, 2.5rem);
  overflow: hidden;
  border: 1px solid var(--v5-border);
  border-top: 4px solid var(--v5-primary);
  border-radius: 1.1rem;
  background: var(--v5-surface);
  color: var(--v5-text);
  box-shadow: var(--v5-card-shadow);
}
.v5-support-chat-heading {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1.4rem;
}
.v5-support-chat-icon {
  display: grid;
  flex: 0 0 3.5rem;
  width: 3.5rem;
  height: 3.5rem;
  place-items: center;
  border: 1px solid var(--v5-border);
  border-radius: 1rem;
  background: var(--v5-primary-light);
  color: var(--v5-primary);
  font-size: 1.5rem;
}
.v5-support-chat-heading h1,
.v5-support-conversation-head h2 {
  margin: 0 0 .25rem;
  color: var(--v5-text);
  font-size: clamp(1.35rem, 3vw, 1.8rem);
  font-weight: 800;
}
.v5-support-chat-heading p,
.v5-support-conversation-head p {
  margin: 0;
  color: var(--v5-text-muted);
  line-height: 1.55;
}
.v5-support-type-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: .85rem;
  margin: 1.4rem 0 1.1rem;
}
.v5-support-type {
  display: block;
  width: 100%;
  min-width: 0;
  padding: 1rem 1.1rem;
  border: 1px solid var(--v5-border);
  border-radius: .85rem;
  background: var(--v5-surface-2);
  color: var(--v5-text);
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: border-color .16s ease, background-color .16s ease, box-shadow .16s ease;
}
.v5-support-type.is-selected {
  border-color: var(--v5-primary);
  background: var(--v5-primary-light);
  box-shadow: 0 0 0 2px color-mix(in srgb, var(--v5-primary) 20%, transparent);
}
.v5-support-type:not(:disabled):hover { border-color: var(--v5-primary); }
.v5-support-type:focus-visible { outline: 3px solid color-mix(in srgb, var(--v5-primary) 35%, transparent); outline-offset: 2px; }
.v5-support-type.is-muted,
.v5-support-type:disabled { opacity: .72; cursor: not-allowed; }
.v5-support-choice-instruction { margin: 1.2rem 0 -.7rem; color: var(--v5-text-muted); font-size: .92rem; }
.v5-support-type-top,
.v5-support-type-title {
  display: flex;
  align-items: center;
  gap: .55rem;
}
.v5-support-type-top { justify-content: space-between; }
.v5-support-type-title { min-width: 0; color: var(--v5-primary); font-weight: 800; }
.v5-support-type-title i { flex: 0 0 auto; }
.v5-support-type-state {
  flex: 0 0 auto;
  padding: .2rem .55rem;
  border-radius: 999px;
  background: var(--v5-badge-bg);
  color: var(--v5-badge-text);
  font-size: .75rem;
  font-weight: 700;
}
.v5-support-type p { margin: .55rem 0 0; color: var(--v5-text-muted); font-size: .9rem; line-height: 1.5; }
.v5-support-name-label { display: block; margin: 1rem 0 .4rem; color: var(--v5-text); font-weight: 700; }
.v5-support-input,
.v5-support-message-form textarea {
  width: 100%;
  border: 1px solid var(--v5-border);
  border-radius: .75rem;
  background: var(--v5-surface);
  color: var(--v5-text);
  outline: none;
}
.v5-support-input { min-height: 48px; padding: .7rem .9rem; }
.v5-support-input::placeholder,
.v5-support-message-form textarea::placeholder { color: var(--v5-text-muted); opacity: .85; }
.v5-support-input:focus,
.v5-support-message-form textarea:focus { border-color: var(--v5-primary); box-shadow: 0 0 0 3px color-mix(in srgb, var(--v5-primary) 22%, transparent); }
.v5-support-note,
.v5-support-footnote { display: flex; align-items: flex-start; gap: .5rem; margin: .7rem 0 0; color: var(--v5-text-muted); font-size: .88rem; line-height: 1.55; }
.v5-support-note i { flex: 0 0 auto; color: var(--v5-primary); }
.v5-support-start {
  display: flex;
  width: 100%;
  min-height: 54px;
  align-items: center;
  justify-content: center;
  gap: .65rem;
  margin-top: 1.25rem;
  border-radius: .8rem;
  font-size: 1.02rem;
  font-weight: 800;
}
.v5-support-start:disabled { cursor: not-allowed; }
.v5-support-unavailable,
.v5-support-error {
  display: flex;
  align-items: flex-start;
  gap: .6rem;
  margin-top: .9rem;
  padding: .85rem 1rem;
  border: 1px solid var(--v5-border);
  border-radius: .75rem;
  background: var(--v5-primary-light);
  color: var(--v5-text);
  line-height: 1.5;
}
.v5-support-unavailable i { color: var(--v5-primary); }
.v5-support-error { border-color: var(--v5-primary); }
.v5-support-footnote { justify-content: flex-end; font-size: .78rem; }
.v5-support-conversation {
  margin-top: 1.5rem;
  border: 1px solid var(--v5-border);
  border-radius: .9rem;
  overflow: hidden;
  background: var(--v5-surface);
}
.v5-support-conversation-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 1rem 1.1rem;
  border-bottom: 1px solid var(--v5-border);
  background: var(--v5-surface-2);
}
.v5-support-conversation-head h2 { font-size: 1.05rem; }
.v5-support-conversation-head p { font-size: .88rem; }
.v5-support-quiet-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: .4rem;
  min-height: 38px;
  padding: .45rem .7rem;
  border: 1px solid var(--v5-border);
  border-radius: .6rem;
  background: var(--v5-surface);
  color: var(--v5-primary);
  font: inherit;
  font-size: .85rem;
  font-weight: 700;
}
.v5-support-quiet-button:hover { border-color: var(--v5-primary); background: var(--v5-primary-light); }
.v5-support-messages {
  display: flex;
  min-height: 320px;
  max-height: min(56vh, 620px);
  flex-direction: column;
  gap: .7rem;
  overflow-y: auto;
  padding: 1rem;
  background: var(--v5-bg);
}
.v5-support-empty { margin: auto; color: var(--v5-text-muted); text-align: center; }
.v5-support-message { display: flex; max-width: min(82%, 640px); flex-direction: column; gap: .2rem; align-self: flex-start; }
.v5-support-message.is-mine { align-self: flex-end; align-items: flex-end; }
.v5-support-message-meta { color: var(--v5-text-muted); font-size: .75rem; }
.v5-support-message-bubble {
  padding: .68rem .85rem;
  border: 1px solid var(--v5-border);
  border-radius: .9rem .9rem .9rem .2rem;
  background: var(--v5-surface);
  color: var(--v5-text);
  line-height: 1.55;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}
.v5-support-message.is-mine .v5-support-message-bubble {
  border-color: var(--v5-primary);
  border-radius: .9rem .9rem .2rem .9rem;
  background: var(--v5-primary-light);
}
.v5-support-message-form {
  display: flex;
  align-items: flex-end;
  gap: .65rem;
  padding: .8rem;
  border-top: 1px solid var(--v5-border);
  background: var(--v5-surface);
}
.v5-support-message-form textarea { flex: 1 1 auto; width: auto; min-width: 0; min-height: 44px; max-height: 140px; resize: vertical; padding: .65rem .75rem; line-height: 1.4; }
.v5-support-message-form button { display: inline-flex; flex: 0 0 auto; width: max-content; min-width: 0; min-height: 44px; align-items: center; justify-content: center; gap: .4rem; padding: .6rem .85rem; white-space: nowrap; }
.v5-support-chat-page .v5-support-message-form .btn-v5-primary {
  border: 1px solid var(--v5-primary);
  border-radius: .7rem;
  background: var(--v5-primary);
  box-shadow: none;
  font-size: .9rem;
  font-weight: 600;
  transform: none;
  transition: background-color .15s ease, border-color .15s ease;
}
.v5-support-chat-page .v5-support-message-form .btn-v5-primary:hover:not(:disabled) {
  border-color: var(--v5-primary-hover);
  background: var(--v5-primary-hover);
  box-shadow: none;
  transform: none;
}
.v5-support-chat-page .v5-support-message-form .btn-v5-primary:disabled {
  box-shadow: none;
  transform: none;
}
.v5-support-chat-page button:focus-visible { outline: 3px solid var(--v5-primary); outline-offset: 2px; }
[data-theme="dark"] .v5-support-chat-page .btn-v5-primary {
  color: var(--v5-primary) !important;
  background: var(--v5-surface-2) !important;
  border-color: color-mix(in srgb, var(--v5-primary) 58%, var(--v5-border)) !important;
  box-shadow: none !important;
}
[data-theme="dark"] .v5-support-chat-page .btn-v5-primary:hover,
[data-theme="dark"] .v5-support-chat-page .btn-v5-primary:focus-visible {
  color: var(--v5-text) !important;
  background: color-mix(in srgb, var(--v5-primary) 21%, var(--v5-surface-2)) !important;
  border-color: var(--v5-primary) !important;
}
@media (max-width: 575.98px) {
  .v5-support-chat-page { padding-bottom: .5rem; }
  .v5-support-chat-card { padding: 1rem; border-radius: .9rem; }
  .v5-support-type-grid { grid-template-columns: 1fr; gap: .6rem; }
  .v5-support-type { padding: .85rem; }
  .v5-support-conversation-head { align-items: flex-start; }
  .v5-support-messages { min-height: 48vh; max-height: 58vh; padding: .75rem; }
  .v5-support-message { max-width: 92%; }
  .v5-support-message-form { gap: .45rem; padding: .6rem; }
  .v5-support-message-form button { padding: .55rem .7rem; }
}
/* The dedicated customer chat popup is intentionally free of the site navbar,
   hero header, ads, and global footer so the conversation gets the viewport. */
body.v5-support-chat-popup { min-height: 100vh; padding-top: 0; }
.v5-support-popup-header {
  width: min(100%, 960px);
  margin: 0 auto;
  padding: .85rem clamp(1rem, 3vw, 1.5rem) .7rem;
  color: var(--v5-text);
}
.v5-support-popup-header h1 {
  display: flex;
  align-items: center;
  gap: .55rem;
  margin: 0;
  font-size: 1.25rem;
  font-weight: 800;
}
.v5-support-popup-header h1 i { color: var(--v5-primary); }
.v5-support-learner-badges {
  display: flex;
  flex-wrap: wrap;
  gap: .45rem;
  margin: 0;
  padding: 0 .8rem .8rem;
  background: var(--v5-surface);
}
.v5-support-learner-badge {
  display: inline-flex;
  min-height: 32px;
  align-items: center;
  gap: .35rem;
  max-width: 100%;
  padding: .3rem .65rem;
  border: 1px solid var(--v5-border);
  border-radius: 999px;
  background: var(--v5-primary-light);
  color: var(--v5-text-muted);
  font: inherit;
  font-size: .78rem;
  line-height: 1.25;
  text-align: left;
  cursor: pointer;
  transition: border-color .16s ease, background-color .16s ease, box-shadow .16s ease, opacity .16s ease;
}
.v5-support-learner-badge i { color: var(--v5-primary); }
.v5-support-learner-badge strong { min-width: 0; color: var(--v5-text); font-weight: 700; overflow-wrap: anywhere; }
.v5-support-learner-badge:not(:disabled):hover { border-color: var(--v5-primary); background: color-mix(in srgb, var(--v5-primary-light) 78%, var(--v5-surface)); box-shadow: 0 0 0 2px color-mix(in srgb, var(--v5-primary) 14%, transparent); }
.v5-support-learner-badge:focus-visible { outline: 3px solid color-mix(in srgb, var(--v5-primary) 35%, transparent); outline-offset: 2px; }
.v5-support-learner-badge:disabled { opacity: .58; cursor: not-allowed; }
.v5-support-chat-popup .v5-support-chat-page {
  width: 100%;
  max-width: 960px;
  min-height: 0;
  padding: 0 .65rem .75rem;
}
.v5-support-chat-popup .v5-support-chat-card { width: 100%; margin: 0 auto; }
.v5-support-chat-popup .v5-support-conversation { margin-top: 0; }
@media (prefers-reduced-motion: reduce) { .v5-support-chat-page *, .v5-support-chat-page *::before, .v5-support-chat-page *::after { scroll-behavior: auto!important; transition-duration: .01ms!important; } }
